Frequently Asked Questions

 

  1. Is there a minimum order value?

 
For our ordinary customers there is no such a limit for minimum or maximum order value
For the B2B/Wholesale customers, there is an minimum amount per order, which is 350€.
 

  1. Are sold out items available again at a later date?

Unfortunately, it is not possible for us to provide information on the possibility of subsequent delivery of individual products.
Please refer to the displayed stock overview on the product view pages - as soon as a size/colour combination is in stock, it will be shown here immediately. Therefore it can be worthwhile to search for your desired article in our online shop.
 

  1.  How do I find the quickest reduced articles?

Click on the "SALE" button in the top navigation bar to get a complete overview of all reduced items.
Our newsletter also informs you about all current reductions. You can subscribe to the newsletter free of charge and without obligation by simply entering your e-mail address in the field on the start page and clicking on Send.
 

  1. How can I change my order afterwards?

Unfortunately, it is not possible to change your order after you finished the order process. In this case please contact our customer service, we will find a solution which will suits you.

  1. What is the fastest way to find out new collection in Dock.fashion online shop?

You can get a complete overview of all new articles by clicking on the "New Arrivals" button at the top of the navigation bar.
With our e-mail newsletter we keep you informed about the latest offers. Find our Newsletter window and put your email adress in order to get our free newsletter which is free of charge.
 

  1. How do I find my desired article?

In the upper menu bar you will find our different collection lines like New Arrivals, Designers, Man, Woman, B2B. If you click on one of the categories mentioned above, all product groups belonging to it appear arranged one below the other. By clicking on the product group again you will get a complete overview of all available articles. Here you can now select an article and get an enlarged view with all relevant information.

  •       Where do we deliver to?

 

Spain Austria, Belgium, Croatia, Czech republic
  Denmark, Finland, France, Germany, Greece
  Hungary, Ireland, Luxembourg, Netherlands
  Poland, Portugal, Slovakia, Slovenia, United Kingdom