Shipping

 
Www.dockfashion.com is a new online platform owned by company Aventurin Mallorca 2017 S.L. which offers you latest fashion collections for any occasions of a day. You can easily buy items of the brand without leaving the comfort of you own home.
It's available in the general conditions that regulate the purchase of our products through this website www.dockfashion.com or any other web page to which we can redirect you through a link. The use of this website establishes the acceptance of these general conditions. However, if you have any questions, please contact our "Customer Service" sending an e-mail to aventurin.palma@outlook.com
The sale of the all products at www.dockfashion.com regulated according to the following conditions presented by the company Aventurin Mallorca 2017 S.L.

Terms of Use and Purchase Proceedure

The general conditions of sale have the objective to define the modalities of sale between www.dockfashion.com belonging to Aventurin Mallorca 2017 S.L. and the buyer. They apply to all sales of proposed products of this website www.dockfashion.com or any other web page to which we can redirect you through a link.
Any order placed on this website assumes that the buyer has been informed of the general conditions of sale before the purchase and have been accepted in the integrity of its content by the buyer. Acceptance of these general conditions of sale takes effect to the validation of your purchase.
The applicable general conditions of sale will be in force from the day of the validation of the order by the buyer.
Aventurin Mallorca 2017 S.L. reserves the right to modify the general conditions of sale at any time and without prior notice. The modifications are then applicable to any order subsequent to this modification.

Ownership Policy and Web Content

All the elements on the webpage www.dockfashion.com such as: icons, pictures or any other graphic and text content are part of the website are the exclusive property of Aventurin Mallorca 2017 S.L.. The graphic content is designed to identify the brand Dock.fashion and it´s purpose is to offer and sale the goods presented on the webpage www.dockfashion.com. The copy or use of these elements does not imply the transfer of any rights over them. In this sense, the reproduction, publication, transmission, modification or distribution by any means of the configurator elements (software included) of this web page is expressly prohibited.

Shipping

We shipp to the following countries:
 

National Europe
Spain Austria, Belgium, Croatia, Czech republic
  Denmark,Estonia, Finland, France, Germany, Greece
  Hungary, Ireland,Latvia,Lithuania, Luxembourg, Netherlands
  Poland, Portugal, Slovakia, Slovenia,Sweden, United Kingdom
   
   
   

* Delivery to NON-EU countries will be subject to additional customs or import charges in addition to the total order value. The charges are to be paid by the order recipient.

Product Information

Within the Dock Fashion we try to develop a work of photography of the quality product, so that the product can be appreciated in the most real way possible. However, exposed items may be subject to color variations depending on the calibration of your monitor, smartphone, tablet or any other device through which you are accessing our website.

Order Process and Modality

You can place your order online at  www.dockfashion.com or any other part of it. In the purchase process constitute a test of the transactions between the online store of Aventurin Mallorca 2017 S.L. and the buyer. The validation click after filling out the order form constitutes an electronic signature with the same value as a handwritten signature. It will be an irrevocable acceptance of the general conditions of sale. The conclusion of the contract will be effective only after sending a confirmation mail of the order registration to aventurin.palma@outlook.com. Aventurin Mallorca 2017 S.L. reserves the right to reject an order in cases where a buyer has not paid all or part of an earlier order, or in the case of a problem already in course or prior litigation.

Availability

In case we do not have the product once the order has been placed and before the end of the process of sending the sale in question, the buyer will be informed by e-mail or by telephone of the partial shipment in the case of a multiple purchase or the cancellation of your order.
If the charge was already taken into account when giving the information regarding the unavailability of the product, a refund procedure will be performed for the corresponding amounts, informing the buyer about it by sending an e-mail.
With such a procedure, Aventurin Mallorca 2017 S.L. will proceed to the reimbursement of the amount of the items satisfied by the buyer as soon as possible, within the maximum period of 10 working days since we receive such a request on our email adress support@dockfashion.com. If the buyer used Paypal or, if he paid by credit card or By bank transfer will receive a credit to his account, we will contact you to request the full account number and make the payment.
If you have any questions or doubts if you are in one of the situations described above, please do not hesitate to contact us at support@dockfashion.com

Purchase Limit

The online store www.dockfashion.com has no purchase limit; if the volume exceeds the limit of shipping company, the customer will be informed of the procedure and the order will be separated in several packages. There could also be a delay of the same since the prices and shipping times established on the website www.dockfashion.com. The service is the same and applicable to any type of order and size that is made within www.dockfashion.com

Payments, prices, security and confidentiality

The price of the products will be that stipulated in each moment in our web www.dockfashion.com, except in case of manifest error. Although we try to make sure that all prices listed on the page are correct, errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and we will give you the option to reconfirm your order at the correct price or cancel it. If we can not contact you, the order will be considered canceled and we will reimburse you in full the amounts that have been paid.
The prices of our products are indicated in euros, with all Spanish taxes included and are firm and definitive. In order to improve the shopping experience within the portal, except in certain countries where due to their tariff characteristics at the moment it is impossible to offer the free shipping modality. Aventurin Mallorca 2017 S.L. Reserves the right to modify its prices at any time without prior notice. The products will be invoiced to the buyer based on the rates recorded at the time of order validation.
All special offers, promotions and discounts will be valid until the date indicated or until stocks last of the products that have been affected by the conditions thereof.

Payment with credit card

Payment of the entire price is calculated according to the order of the buyer, who agrees to pay the price stipulated for the ordered items including the price of the items, as well as the shipping costs.
We have several secure payment methods available. Only the payment for one of the following bank cards will be accepted: VISA and MASTERCARD. The buyer can also make their purchase through the services of PAYPAL. The charge on your card will be made the moment we confirm the order.
Credit cards will be subject to checks and authorizations by the issuing entity, but if that entity does not authorize the payment, we will not be responsible for any delay or lack of delivery and we will not be able to formalize any order with you.

Security and confidentiality

In order to give maximum security to the payment system, www.dockfashion.com Uses secure payment systems from a leading financial institution such as La Caixa. In this sense, the confidential data of the payment are transmitted directly and in encrypted form (SSL) to the corresponding financial institution.
For payment with Visa and MasterCard cards, Aventurin S.L. Only accepts CES (Secure Electronic Commerce) transactions with the international 3D Secure protocol that is distinguished by the distinctive Verified by Visa and MasterCard SecureCode. Secure Electronic Commerce is an initiative whose basic principle is to guarantee security in Internet transactions. When you make the payment through the secure payment gateway, the system will automatically verify that the credit card is activated for Safe Electronic Commerce. Then, it will connect with the issuing bank of the same, which will request that it authorize the operation by means of a personal authentication code. The operation will only be performed if the bank issuing the credit card confirms the authentication code. Otherwise, the transaction will be rejected.
As a complementary measure to the "Secure Payment" system and with the aim of collaborating in the prevention of fraud through the Internet, it reserves the right to verify the personal data supplied by the client and to take the measures that it deems appropriate (including the cancellation Of the order) so that the goods purchased are delivered in accordance with the data contained in the order.

Payment, Ownership and Delivery

The products purchased through an order on our website www.dockfashion.com are owned by the company Aventurin Mallorca 2017 S.L. until the moment in which the full payment of the order corresponding to its price, taxes and shipping costs occurs. 
The goods purchased at www.dockfashon.com will be transported through the carrier DHL or national post and will be delivered in less than 4 days in the Spanish territory (peninsula only). We also deliver to all EU countries where order will be delivered between 4-8 working days. Deliveries will be made within the times of delivery of the transport company in this case DHL or national post.
To avoid incidents in the delivery (wrong addresses, inability to find someone at home, etc.) It is essential to fill out the form correctly, itbeing necessary to fill in the box related to the contact telephone number.
Shipping costs can be changed at any time without notice. Will be valid those shipping costs that appear at the time of placing the order.
The products are delivered to the address of delivery mentioned in the course of the order. In case of error in the data entered in the online store of Aventurin Mallorca 2017 S.L. Is not responsible for the impossibility of delivery. It is one of our main priorities to send ordered goods in the shortest time possible.

Security Policy

All the information provided by the clients of www.dockfashion.com will be used only to process the purchase orders, to facilitate the navigation and purchase of the articles of www.dockfashion.com, as well as to inform through e-mail or mail of new products , Special offers and news related to this website.
We guarantee that the data provided by customers will not be shared with third parties or companies outside the Aventurin Mallorca 2017 S.L. The data provided will be collected on the server of www.dockfashioin.com by SSL protocol and its transmission will be done in encrypted form guaranteeing the confidentiality of the same. The server automatically recognizes: the IP address, date and time of entry and exit of the web page, as well as the files that you have downloaded.
The personal data received will be processed in accordance with Organic Law 15/99 of 13 December on the Protection of Personal Data and other applicable regulations in force in Spain. Users of this website may at any time access, rectify and cancel the data included in the registration form through their account, in writing, by e-mail to aventurin.palma@outlook.com or by mail to the address:
Aventurin Mallorca 2017 S.L.
Calle Olmos 23, 3rd. floor
Palma De Mallorca 07003
Spain
Company business e-mail Adress: aventurin.palma@outlook.com
Customer´s support: support@dockfashioin.com
Aventurin Mallorca 2017 S.L. Can not be held responsible for any damages that may be suffered by the user of the online store www.dockfashion.com by the use of the network / internet, such as damage to your computer caused by viruses, etc. .

Written communications

The applicable regulations require that part of the information or communications that we send you are in writing. By using this website, you agree that most of the communications with us are electronic. We will contact you by email or provide you with information by posting notices on this website. For contractual purposes, you are aware of the use of this means of communication and acknowledge that any contract, notification, information and other communications that we send electronically complies with the legal requirements to be written. This condition will not affect your rights recognized by law.

Contact

If you have any doubts that you could not solve by reading our explanations, or comments about our online store or its products do not worry. In this case please contact our Customer Service or send as an message in field Contact Us.
Sending an e-mail to aventurin.palma@outlook.com

Competent Law and Jurisdiction

All matters relating to general conditions of sale are governed in each and every one of its ends by the Spanish Laws. Any controversy that arises or relates to the use of the web page, will be submitted to the non-exclusive jurisdiction of the Spanish courts and tribunals.